[5/18 Updated] Notice Regarding Postponement and Ticket Refunds for the Stage Production "We are RAISE A SUILEN～BanG Dream! The Stage～"

[May 18, 6 PM Update] Stage "We are RAISE A SUILEN〜BanG Dream! The Stage〜" Postponement and Ticket Refund Notice

Thank you so much for always supporting "BanG Dream! (Bandori!)".

While we have made every effort to be able to perform for our valued guests who have been looking forward to the stage,
In light of the spread of COVID-19 and after deliberation,
Regarding the performance listed below, we sincerely regret to inform you that we have decided to postpone it.
To everyone who has been looking forward to the performance, we sincerely apologize for any inconvenience and concern this may cause.

Furthermore, regarding customers who purchased tickets through fastest advance and those who applied for Bushiroad monthly special advance,
Please be sure to check the refund information below and the ticket sales notice for the rescheduled performance.

1. Customers who purchased tickets through fastest advance and wish to reschedule
We are currently considering rescheduled performances.
Once the rescheduled date and venue are confirmed, we will inform you through our official website and other channels at a later date.
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We will notify you separately, so please wait for our announcement.
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When the performance date and venue are confirmed, we will provide refund information again, so please proceed according to the details.

2. Customers who purchased tickets through fastest advance and currently wish for a refund
For customers who do not wish to reschedule to a future performance, we will accept refunds during the period listed below.
First Refund Period: 5/23 (Sat) 10:00 - 6/7 (Sun) 23:59
※ Once refunded, you will not be able to participate in the rescheduled performance. Please note this carefully.
※ Details regarding rescheduling and refund methods will be announced on our official website and other channels at a later date.

3. Customers who applied for Bushiroad monthly special advance and wish to re-apply
Applications already submitted will be temporarily cancelled.
After the postponement destination is determined,you can re-apply using the same シリアルTherefore,
please keep your application ticket and do not discard it.

4. Customers who applied for Bushiroad monthly special advance and do not wish to re-apply
Applications already submitted will be automatically cancelled, so no additional procedures are necessary.

Important Notes

Regarding whether and when the rescheduled performance will be held, we will notify you as soon as it is determined, so
we cannot provide answers even if you inquire.

We apologize for any worry and inconvenience this may cause, and we kindly ask for your understanding.
※ If the refund period has passed, we may not be able to process your refund, so please note this carefully.
※ The refund procedure will differ depending on the payment method you selected.
We greatly apologize, but for more details regarding the refund method,
please check the page below and proceed with the necessary procedures.

Furthermore, please check the notification email sent from CN Play Guide regarding the refund method.

We sincerely apologize for the great inconvenience this causes,
and we humbly ask for your understanding.

Stage "We are RAISE A SUILEN〜BanG Dream! The Stage〜"

https://bang-dream.com/ras_2020